13:25-13:45
20分
Civic tech projects often begin with the belief that government data/service should be opened “for everyone.” But who actually uses these datasets the most, and what do they need?
In this session, we challenge the assumption of “developing solutions for every citizen” by showing how identifying main users can potentially create greater impact.
Two case studies
- LawTrace, a tool for professional legislative tracking.
- OpenBudget, which increases accessibility to governmental budget data.
Aspects of our sharing Our approach which incorporates research and promotion before and after development, and how this model reshapes advocacy strategies. The importance of identifying target audiences, and how our solution is designed to meet their specific needs.
Speakers

Independent
Service Designer
Service Designer from Taiwan, mainly uses user research and UIUX expertise to improve digital public services and civic tech projects. When not designing services, you can find her making cocktails as a part time bartender.

OpenFun
Project Manager
I am a civic tech project manager from Taiwan working on legislative transparency with LawTrace, a bill-tracking tool. I also organize the Open Parliament Hackathon, building user communities around civic tech tools to strengthen public accountability.